Law Firm: Steven C. Fraser, P.A.
Website: https://www.dcdebtrelief.com
Contact: hello@dcdebtrelief.com

Information We Collect

We collect personal information that you voluntarily provide when using this website, including:

  • Name, email address, and phone number submitted through our contact forms and bankruptcy eligibility calculator
  • Financial information (income, debt amounts, household size) submitted through the means test calculator
  • Documents uploaded through our secure TitanFile portal
  • Payment information processed through Confido Legal

How We Use Your Information

We use the information you provide to:

  • Evaluate your legal matter and determine eligibility for bankruptcy relief
  • Contact you about your free consultation
  • Process payments for legal services
  • Provide legal representation once an engagement agreement is signed

Attorney-Client Privilege

All information submitted through this website for the purpose of seeking legal representation is protected by attorney-client privilege from first contact. This includes information submitted through the calculator, contact forms, and document upload portal. We will never disclose privileged information without your express written consent or as required by law.

Third-Party Services

This website integrates with the following third-party services to provide functionality:

  • Calendly — online scheduling for consultations
  • Confido Legal — PCI-compliant payment processing and IOLTA trust account payments
  • SignNow — electronic signatures for engagement agreements
  • TitanFile — AES-256 encrypted document upload portal
  • Google Analytics — anonymous website traffic data (no personally identifiable information)
  • Make.com — lead capture automation routing form submissions to our case management system

None of these services receive privileged attorney-client communications. Each service has its own privacy policy governing its handling of data.

Cookies

Google Analytics uses cookies to collect anonymous traffic data, including pages visited, time on site, and referral sources. No advertising cookies are used on this website. No personal data is sold to third parties. You may disable cookies in your browser settings at any time.

Data Security

We implement the following security measures to protect your information:

  • TLS 1.3 encryption for all data transmitted to and from this website
  • AES-256 encryption at rest for all documents uploaded through TitanFile
  • PCI-compliant payment processing through Confido Legal
  • No privileged client data is stored on the web server itself

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information:

  • District of Columbia residents have rights under DC law to access and request correction of personal data
  • Florida residents have rights under the Florida Information Protection Act (FIPA) regarding data breach notification and data security

You may request deletion of your personal data at any time by emailing hello@dcdebtrelief.com. Note that we are required to retain certain records related to legal representation as required by applicable rules of professional conduct.

Contact Us About This Policy

Email: hello@dcdebtrelief.com

Phone: 202-417-8128